Aldermere covers your car, bike and house under one roof — backed by a support team that can chat, share your screen, and even hop on video when you need a hand. (Well, it would, if we were real.)
Get help nowWhy Aldermere (pretend) customers stay
Three lines of cover — car, bike and house — imagined here so our demo scenarios have somewhere to live.
Comprehensive, third-party or fire & theft cover for your motor — with pretend quotes, renewals and a fictional claims line.
Cover for pedal and electric bikes against theft, damage and accidental loss — the kind of add-on our demo cross-sell flows love.
Buildings and contents cover for your home, including a moving-home journey — the classic scenario our support demos are built around.
Self-service
Search our knowledge base for answers on claims, renewals, policy changes and more. Powered by the Puzzel public FAQ, delivered through Chat (new).
Live assistance
Our webchat sits in the bottom corner of every page. From an active chat or phone call, an agent can escalate to screen sharing, co-browsing or a video call — no downloads needed.
An agent will give you a short PIN code over the phone or in chat. Enter it in the panel that appears on this page and they can follow along on your screen, highlight buttons and guide you through a claim or renewal form.
For trickier problems, agents can invite you to a real-time video call directly inside the chat window. You control your own camera and microphone throughout.
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